Subscriptions FAQs

A one-time purchase is perfect when you want to order as needed. A subscription keeps your beauty sleep essentials stocked with automatic deliveries, exclusive savings, and zero effort. No more reordering—just uninterrupted, indulgent rest.

Creating an account is effortless:

1. Click the account icon in the website menu.
2. Select "Sign Up."
3. Enter your name, email, and password.
4. Click "Create Account."

Once registered, you can track orders, manage subscriptions, and update details—all in one place.

Everything you need, all in one place. Log into your account and click "Manage Subscription" to:
✔︎ Modify products
✔︎ Change delivery dates
✔︎ Update payment details
✔︎ Pause or cancel anytime

To cancel:

1. Log into your account.
2. Click "Manage Subscription".
3. Scroll down and select "Cancel Subscription".

Yes, you’re in control. You can cancel anytime. If an order is already being processed, cancellation will apply to future deliveries.

No, unsubscribing from emails does not cancel your subscription. You must manually cancel through your account.

1. Log into your account.
2. Click "Manage Subscription."
3. Navigate to "Payment Details."
4. Click "Update Payment Method" and select "Send Email."
5. Follow the instructions in the email to update your details.

1. Log into your account.
2. Go to "Primary Address" and click "Manage."
3. Add your new address.
4. Click "Manage Subscription."
5. Navigate to "Product Shipping Info", click "Edit," and select your new address.

Note: The country of destination must remain the same.

1. Log into your account.
2. Go to "Primary Address" and click "Manage."
3. Add your new address.
4. Click "Manage Subscription."
5. Navigate to "Product Shipping Info", click "Edit," and select your new address.

Note: The country of destination must remain the same.

Easily customize your upcoming delivery:

1. Log into your account.
2. Click "Manage Subscription."
3. Add or swap subscription products for your next shipment.

1. Log into your account.
2. Click "Manage Subscription."
3. Adjust your next order date or delivery frequency to fit your routine.

No problem! You can:
✔︎ Skip your next order
✔︎ Reschedule your delivery date
✔︎ Update your shipping address for future orders

All changes can be made in your Subscription Portal to ensure your Drowsy essentials arrive exactly when and where you need them.

First, try resetting your password. If you need further assistance, contact our Customer Care Team at support@drowsysleepco.com, and we’ll help you get back in.